Request Service

Your Managed Print Services agreement for your Xerox Device(s) encompasses all parts, labor, and service.

This brief video below will guide you on how to request service and/or support for your Xerox device. Two convenient options are available for initiating a service request: 

  • Contacting the Xerox Help Desk by phone to speak with a live Customer Service Representative.
  • Utilizing the Support Assistant App in your device if it is equipped with it.

Once you have placed your service call through one of the two options mentioned above and in the video, feel free to reach out to your TinLof Customer Experience Manager for any questions or concerns you may have.  Our goal is to make your customer experience a great one so we are here for you every step of the way.

Contact your TinLof Customer Experience Manager

Mauricio Lozano
Mobile: 305.725.959

Jose Tovar
Mobile: 786.234.1964

Douglas Pulgar
Mobile: 954.297.4968

John Cromwell
Mobile: 304.939.0261